We purchased an oven and a cooktop . Tha prices were better than the competition . It was our salesman Leonard Pleasant who made this an outstanding experience. From the first encounter he was articulate and explained all the details of every level of the different models without any pressure to purchase. After we purchased he kept us informed of delivery times and even expedited an early delivery of a backordered item!. He took the time one week after our install to call and inform us of a manufacturers warranty extension which we had become eligible for. Bravo Caplan's!!!